Information

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We are an independent family jewellers in the heart of historic Warwick. We bought the long-established business in 2007, in 2017 we relocated to larger premises in Market Place. From the move, We were able to expand our beloved second hand jewellery as well increasing of branded jewellery.

Our small, experienced and friendly team are always happy to help with any enquires. As well as having more than 35+ years of experience in the trade, we are extremely proud to be members of the National Association of Jewellers (NAJ) and The Company of Master Jewellers (CMJ).

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We hope you love your purchase from Andersons Of Warwick. However, if you are unhappy with your purchase, or it does not meet your requirements, you can return it to us. Please note: This returns and exchanges policy only relates to internet purchases and does not apply to purchases made in store.

 

Items must be returned in their original condition and packaging, within 30 days of the date of purchase. We can offer an exchange or full refund for the price you paid.

 

If you are returning a product to us because it is incorrect, we will only refund your postage costs if the item is wrong through an error on our part and not if the product was wrongly ordered by yourself.

 

Please note if you personalise or resize a product by a third party your warranty will be invalidated and you will not be able to claim a full refund should you wish to return the item.

 

This refunds policy does not affect your statutory rights.

 

If you wish to return an item that was part of a promotion entitling you to a free gift, you must also return your free item in it’s original selling condition.

 

Should you wish to return part of your order meaning you will no longer qualify for the original promotion, you must also return your free gift in it’s original selling condition. If you do not return your promotional item, or if the gift has been damaged, Andersons of Warwick reserves the right to deduct from any refund due to you (or charge the payment method you used for the original order) an appropriate amount to reflect the damage to the gift or its non-return. The amount of the deduction or charge will be notified to you in advance.

 

There is no cash alternative to a free gift or discount. Neither gifts or discounts are exchangeable for cash or for any other product or gift.

 

Returns of free gifts on its own (regardless of condition) will not result in a refund or payment to you of any sort.

 

Find out what steps to take to return or exchange an item here.

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Great 19 reviews on

*****

Anderson’s overall review score